KakoBuy vs Mulebuy: Which Agent in 2026?
| KakoBuy | Mulebuy | |
|---|---|---|
| Status (Aug 31, 2026) | Operating, no open status question | Unconfirmed raid reports; site still loading |
| Service fee | Not published — shown per item at checkout; zero on many standard Taobao/Weidian orders | 0% commission (official) |
| Free storage | 100 days (official), reminder at day 90; ¥20 per extra 100 days | 90 days (official) |
| QC photos | Free on every item (~3-5, community-reported); openly accessible via API — viewable through third-party tools including ours | Free HD within ~24h; count community-reported (~4-5) — policy pages block outside verification |
| Trustpilot (July 1, 2026) | 2.5/5 from 74 reviews (July 1, 2026) — small sample, real complaint themes; see verdict | 4.7/5 from ~2,813 reviews (July 1, 2026) — the best rating in our roundup |
| Our measured data | 72 of our own orders delivered 2023-2026; 69 to Canada at a 14.5-day median door-to-door | None — we have not shipped with Mulebuy |
The status question comes first
In August 2026 a Medium post, Trustpilot reviews and TikTok videos described Mulebuy's warehouse being raided or sealed, with users saying items were stuck inside. Those reports are consistent with each other but not independently confirmed, and Mulebuy's website still loaded when we checked on August 31, 2026. /guides/mulebuy-raid lays out exactly what is and isn't established.
That matters more than any fee line: if the reports hold, anything sitting in the warehouse is at risk. Until it is resolved, the practical advice is not to leave valuable items waiting in Mulebuy's warehouse.
Fees and storage
Neither agent is expensive on paper. Mulebuy advertises 0% commission officially; KakoBuy does not publish a fee and shows anything owed per item at checkout, often nothing on standard Taobao and Weidian orders. On both, the real cost lives in shipping and the exchange rate, so compare the final total for your actual haul rather than the fee line.
Storage favours KakoBuy slightly: 100 days against Mulebuy's 90 days.
QC photos
Both give free QC photos. Mulebuy is consistently praised by reviewers for QC speed and packing. KakoBuy's photos are openly accessible through its API, which is why they can be viewed in third-party tools such as /qc-finder before you order — a real advantage when you want to see other buyers' pairs first.
Delivery: what we can and can't measure
rep.tools has first-party delivery data for KakoBuy: 72 of our own orders delivered 2023-2026; 69 to Canada at a 14.5-day median door-to-door. We have no equivalent for Mulebuy, so we will not invent one. Because agents resell the same underlying shipping lines, the cross-agent route windows at /guides/rep-shipping-time apply to both.
Disclosure
rep.tools earns an affiliate commission from KakoBuy, which is why the site's tools route through it. Every fact on this page is stated the same way regardless, and Mulebuy's better review score is shown as it is.
Mulebuy's reviews are better, but an unconfirmed raid is not something to gamble a haul on. Until those reports are resolved, KakoBuy is the safer pick — 100-day storage, open QC photos and measured delivery times — and if you use Mulebuy, don't leave valuable items sitting in its warehouse.
Disclosure: the KakoBuy link is an affiliate link — it costs you nothing and supports rep.tools. Every fact above is stated the same way regardless.
Frequently asked questions
Is Mulebuy better than KakoBuy?
Mulebuy has the stronger community rating (4.7/5 from ~2,813 Trustpilot reviews, July 1, 2026), but it has carried unconfirmed warehouse-raid reports since August 2026. KakoBuy has no open status question and 100-day storage. Until the Mulebuy reports resolve, KakoBuy is the lower-risk choice.
Did Mulebuy get raided?
There are consistent community reports from August 2026 of a warehouse raid, but no independent confirmation, and Mulebuy's site was still loading on August 31, 2026. See /guides/mulebuy-raid.
Can I move my Mulebuy links to KakoBuy?
Yes. Mulebuy links point at the same Taobao, Weidian and 1688 listings underneath; paste them into the rep.tools link converter at /converter and they reopen on KakoBuy.